The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Simploth & Clothgeous will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address:
Simploth & Clothgeous
Lot 380/381, Level 2,
Sutera Mall, Jalan Sutera Tanjung 8/4,
Taman Sutera Utama,
81300, Skudai, Johor, Malaysia.
Tel: +607 - 5550 220
Please contact us at firstname.lastname@example.org or +607 5550 220 if you have any questions or doubts.